All services

SOP and Policy Development for Pharma in the UK

Policies and SOPs your teams can actually follow.

Eunomia writes and updates compliance policies and standard operating procedures for pharmaceutical and biotech companies in the UK. We start from how your teams work, benchmark against the ABPI Code, EFPIA requirements and UK law, and draft lean, practical documents with clear owners, steps, records and review cycles.

Discuss this service
Workflow diagram for a compliance procedure

UK expertise · Practical delivery

Who this support is for

For compliance and quality leaders in pharmaceutical and biotech companies in the UK: a first policy and SOP set for a company preparing to launch, a Code update, or harmonisation across markets after growth or an acquisition.

Close the gap between the document and the work

Policies copied from templates or from a previous company rarely match how teams actually operate. People work around them, and the evidence the procedure promises is never created. We write documents from the workflow outwards.

From requirements to action

What you receive

Depending on the agreed scope, deliverables can include:

  • An as-is review and gap analysis of the agreed documents, workflows and governance.
  • Draft policies and SOPs with purpose, scope, owners, process steps, records and review cycles.
  • Workflow maps and supporting templates, including documented local variations where required.
  • Support for process-owner review, approval, roll-out and training, with ongoing document ownership defined.

Connect SOPs to controls and automation

Our scope covers commercial healthcare compliance processes such as promotional review, HCP engagements, events, grants and disclosure. Related risk-assessment support can identify control gaps and owned actions. Automation support can connect evidence collection, approval routing, escalation and reporting while retaining accountable human review.

What to bring to the first conversation

Bring the processes and countries in scope, your existing documents and templates, the systems teams use, and examples of gaps or workarounds. We agree whether the work is a new SOP set, an update or harmonisation across markets.

Discuss your requirements
Use the Pharma Compliance Readiness Checklist

What we can take on

SOP and Policy Development: scope of support

01

Compliance policy framework and hierarchy

02

Promotional materials review and certification SOPs

03

HCP and HCO engagement and contracted services SOPs

04

Events, meetings and hospitality SOPs

05

Grants, donations and sponsorship SOPs

06

Transparency and disclosure SOPs

07

Anti-bribery, conflicts of interest and speak-up policies

08

Harmonising SOPs across markets, with documented local variations

09

Policy and SOP roll-out, training and review cycles

What this gives you

Documents mapped to real workflows, so they can be followed and enforced

Clear owners, approval steps and records for each process

A review cycle that keeps documents current as rules change

The rules in the UK

What shapes SOPs and policies in the UK…

Good SOPs turn code and legal requirements into steps and records. These are some of the requirements UK pharmaceutical SOPs most often have to deliver. Each summary links to its official source below.

ABPI Code, Clause 8: Certification

Promotional material must not be issued unless its final form has been certified by one person on behalf of the company. Certificates and accompanying information must be preserved for at least three years after final use and produced on request from the MHRA or the PMCPA.

ABPI Code, Clause 24: Contracted services

For arrangements within the Code’s scope, Clause 24 addresses legitimate need, selection, advance written contracting and reasonable remuneration reflecting fair market value, all of which an SOP has to turn into steps and records.

EFPIA Code disclosure records

Transfers of value are disclosed annually, within six months of the end of each calendar year. Disclosures stay public for at least three years and records are kept for at least five, unless national law requires otherwise.

Related article

Crafting a high-quality pharmaceutical compliance policy. Our guide sets out Eunomia’s approach: as-is analysis, gap analysis against EFPIA, EMA, ABPI and EU requirements, workflow mapping, and tailored drafting with clear purpose, roles, process, monitoring and links to SOPs.

More reading: Audit readiness best practices · EFPIA Code Self-Assessment Checklist · Pharma Compliance Readiness Checklist

Rashmi Papneja

Your named lead

Rashmi Papneja

Founder, Managing Director and UK Compliance Lead

Meet the wider team

Questions, answered

SOP and Policy Development FAQs

How do you write an effective pharmaceutical compliance policy?

Start with structure, not a blank document. We analyse current documentation, workflows and governance; benchmark against the applicable codes and regulations; map the policy to real workflows; and draft lean text with purpose and scope, principles, roles, process, monitoring and links to SOPs.

Which UK processes most need SOPs?

Usually promotional materials review and certification, HCP engagement and contracted services, events and hospitality, grants and donations, and disclosure. For example, Clause 8 of the ABPI Code requires promotional material to be certified in its final form and certificates to be kept for at least three years after final use.

Can you update SOPs for the 2024 ABPI Code?

Yes. We review existing SOPs against the current Code and your activities, and update the steps, roles and records that need to change.

Can one set of SOPs work across several countries?

Yes. A common global SOP with documented local variations is often clearer than separate documents per country. Our local partners help identify where national rules differ.

Do you help roll the documents out?

Yes. Roll-out can include training, templates, workflow configuration and a review cycle with named owners.

Can you help automate pharmaceutical SOP workflows?

Yes. SOP development can connect to our compliance automation services. We map process steps, responsibilities and evidence requirements before agreeing workflow support for evidence collection, approval routing, escalation or reporting. Accountable people retain review and decision responsibilities.

Can SOP development include risk assessment and mitigation?

Yes. Related pharmaceutical compliance risk-assessment support can identify activity-specific risks, control gaps and actions with named owners. Findings can inform the SOP steps, templates, training and follow-up checks included in the agreed scope.

Tell us what is on your desk.

We will listen, ask a few questions and recommend the right scope—without obligation or pressure.

Start a conversation