Third‑Party Vendor Management

Why Effective Vendor Management Matters

In the life sciences and healthcare sector, third-party vendors play critical roles—but also introduce heightened compliance and reputational risk. Robust vendor management:

  • Safeguards compliance with anti-bribery/anti-corruption laws, data privacy, and industry codes
  • Reduces risk exposure through due diligence and ongoing oversight
  • Optimizes operations via standardised processes, clear accountability, and performance metrics
Fair Market Value Consulting

What We Offer

Vendor Risk Assessment & Due Diligence

  • Develop risk-based criteria for vendor selection
  • Conduct enhanced due diligence on high-risk vendors (e.g., HCP/HCO-related)
  • Validate ownership structure, integrity matters, third party interactions, and past conduct

Policy Framework & SOP Development

  • Draft tiered Third Party Vendor Management policies and SOPs, including red-flag criteria, renewal workflows, escalation paths, and off boarding protocols
  • Define RACI matrices to clarify roles—Procurement, Legal, Compliance, Operations

Tools & Workflow Support

  • Design or optimise governance tools—vendor forms, approval templates, audit checklists, contract annexes
  • Deploy in SharePoint, existing vendor portals, or via lean alternative solutions

Compliance Monitoring & Oversight

  • Establish KPIs and vendor performance/quality dashboards
  • Execute periodic risk-based reviews—e.g., contract compliance, remediation tracking, site audits
  • Facilitate management review cycles with monthly/quarterly reporting

Training & Change Management

  • Develop role-specific training—Legal, Procurement, Country Managers—on vendor compliance best practices
  • Conduct stakeholder sessions to drive adoption and reinforce governance expectations

Ongoing Support & Optimization

  • Manage escalations from vendor performance, ethics incidents, or compliance non conformances
  • Drive periodic program refreshes aligned with regulatory updates and expanded vendor categories

Our Approach

Discovery & Risk Profiling

We start with interviews and documentation reviews to map your current vendor landscape and risk posture.

Framework Design & Build
Leveraging best-practice models, we customise vendor governance policies, tools, and workflows.
Implementation & Roll Out
We pilot the program with a subset of vendors, train your teams, and refine processes based on feedback.
Embed & Scale
Once proven, we expand the program across all vendor types—using dashboards and governance routines to ensure consistency.
Continuous Improvement
We provide periodic health-checks, regulatory refreshes, and best practice updates to keep your program ahead of evolving expectations.
transparency disclosures for pharmaceutical industry

Why Partner with Eunomia

  • Compliance first, practical approach: We combine deep compliance domain knowledge (ABPI, EFPIA, FCPA, UK Bribery Act, GDPR) with hands on operational design.
  • Tailored to your maturity: Whether building a program from scratch or upgrading existing workflows, we meet you where you are.
  • Technology agnostic: We can work within your current systems (e.g., Veeva, SharePoint, Coupa) or design alternative low tech solutions.
  • Global & Local expertise: Our vendor governance models reflect regional nuances—from EU GmbHs to APAC subsidiaries—supported by local consultants.

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