Global Compliance Support for HCP, HCO, PO & Third-Party Interactions
At Eunomia Pharma Services, we provide full-service support for managing external stakeholder engagements across the pharmaceutical and life sciences industry. From planning and documentation to approval workflows and ongoing operational management, we ensure that every interaction is compliant, transparent, and aligned with international and local regulatory standards.
We support engagement with a broad range of stakeholders—including Healthcare Professionals (HCPs), Healthcare Organisations (HCOs), Patient Organisations (POs), lobbyists, congress organisers, and third-party partners—with a consistent, global approach that adapts to local market needs.
What We Offer
End-to-End Engagement Lifecycle Management
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Needs Justification & Strategic Alignment:
Assessment of the business rationale and appropriate stakeholder involvement. -
Engagement Planning & Documentation
Review of contracts, budgets, FMV assessments, and required supporting documents. -
Legal & Compliance Review and Approval
multi-level review workflows tailored to your internal SOPs and external regulations. -
Payment Processing & Documentation
Verified payments in line with FMV rates and anti-bribery/anti-corruption protocols. -
Post-Engagement Review
Activity validation, deliverables tracking, and spend reconciliation.
Global Compliance Alignment
- EFPIA Disclosure Code
- ABPI Code of Practice
- US Sunshine Act (Open Payments)
- MedTech Europe Code
- Local self-regulatory codes and national laws across
- Europe, APAC, LATAM, and the US
Why Choose Eunomia?
- Expertise in global regulatory codes and local compliance nuances
- Global capability with region-specific knowledge and multilingual support
- Custom tools and systems to digitize and monitor engagement workflows
- Audit-ready documentation and governance processes
FAQs
What does ‘end-to-end stakeholder engagement’ mean at Eunomia?
It means we support the entire lifecycle of compliant interactions with external experts—HCPs, HCOs, patients, patient advocates, public, journalists, payers and policy influencers—from planning and contracting to execution, payment, and post-engagement documentation.
How do you ensure our engagements are compliant with industry codes and laws?
We apply a structured compliance framework aligned with EFPIA, ABPI, IFPMA, Sunshine Act, Anti-Bribery/Anti-Corruption regulations, and local country laws. This includes FMV validation, compliance review, documentation control, transparency reporting, and pre-approval workflows.
Do you handle FMV rates and contracting for HCPs?
Yes. We coordinate FMV assessment, cross-country approvals, compliant contracting, and documentation—ensuring transparency and defensibility of financial terms across markets.
Can you manage interactions in multiple countries simultaneously?
Absolutely. We have global experience and a strong understanding of country-specific compliance nuances, enabling us to manage regional and international stakeholder interactions across Europe, LATAM, APAC, and North America.
Do you also manage speaker bureaus and KOL identification?
Yes. We support compliant KOL mapping, panel selection, speaker bureau management, and content validation—ensuring all elements align with ethical and regulatory standards.
How do you handle documentation and audit readiness?
Every engagement is tracked through robust documentation practices by either utilising client’s existing tools or through creating a basic tool structure by utilising SharePoint. We maintain audit-ready records, including agendas, contracts, attendance, payments, and evaluation metrics. Our tools and templates streamline this process.
Is your support technology-enabled or purely manual?
We use a blend of expert oversight and technology support. Whether through your in-house systems or our proprietary tools, we ensure visibility, control, and compliance at every stage.
How can we start using Eunomia’s stakeholder engagement support services?
Start with a discovery consultation. Contact us via our Contact Page or email hello@eunomiapharmaservices.com. We’ll assess your current processes and offer a tailored engagement model that fits your needs and risk profile.